Mizbandade FAQ
Here you'll find the questions our customers ask most; your question may already be answered
How do I top up my account?
In your account, go to Billing > Add Funds and top up your account with the amount you need.
Is tax charged on Mizbandade services?
Yes. 10% VAT is added to the base price of the service on your invoice.
Can I get a pro forma invoice?
Yes. Send a ticket with the specs and details of the service you want, and our billing team will send you a pro forma invoice.
How is the current invoice different from other invoices?
The current invoice shows your product usage costs for this month and isn't final yet. At the end of each month, once the costs are finalized, the current invoice is closed and moved to your invoices.
Where can I see my invoice history?
After signing in, go to Billing > Invoices to see all your new and past invoices.
Can I buy extra traffic?
Yes. If you need it, go to Order New Service > Product Add-ons and buy as much of the available traffic packages as you need.
Can I upgrade my resources?
Yes. Send a ticket to our technical team to upgrade your service's resources as much as you need.
Can I install an operating system?
Yes. You can choose the operating system you want when you buy.
How long does it take to get my VPS after I order?
At Mizbandade, your server is delivered instantly.
Can I power my VPS on and off or restart it?
Yes. You can power your Mizbandade VPS on or off or restart it whenever you like.
Can I install MikroTik on a Mizbandade VPS?
Yes. If you'd like to use MikroTik, ask our support team and they'll install and set it up for you quickly, so you can use your VPS as a MikroTik server.
How is the cost of a cloud server calculated?
You can buy a cloud server monthly or hourly. With monthly billing you pay for one month; with hourly billing you're charged for what you use.
How long does it take to create a cloud server?
Cloud servers are ready instantly, within a few minutes, and you can use them right away.
What's the minimum top-up for a cloud server?
To launch an hourly server, your account balance needs to be over 100 Toman.
What does usage-based billing mean on an hourly server?
Whatever resources you use are deducted from your account balance.
Can I install different operating systems?
Yes. You can install and set up the operating system you want to use and manage your server.
Which resources can I change on a cloud server?
You can increase or decrease RAM, CPU and disk space.
Can I scale a cloud server up or down?
Yes. You can increase your cloud server's resources instantly as your needs change. Note that you can only reduce RAM and CPU; disk space can't be reduced.
Which control panel comes with Mizbandade hosting?
Mizbandade hosting uses cPanel for easier management.
How are hosting backups handled?
Mizbandade uses JetBackup 5, with daily and monthly backups. However, Mizbandade accepts no liability for backups if anything goes wrong.
Which PHP versions are available?
With cPanel you can use any PHP version, including PHP 7.4, PHP 8.1 and PHP 8.2.
How long does delivery take?
Iran cPanel hosting is delivered instantly and fully automatically, so you can buy at any time of day or night with peace of mind and get your service right away.
My site is hosted with another company. Will you move it for me?
Yes. If you have cPanel hosting with another company, we'll migrate your website free of charge; just send a ticket to our support team.
Can I upgrade to a higher plan?
Yes. Whenever you need more resources, day or night, you can upgrade to a higher plan from your client panel. The upgrade is fully automatic and instant.
Didn't find your answer?
Our support team is always ready for your calls and questions.